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University IT Service Catalogue

 

Email, Telephony and Collaboration

Audio Visual and Media

Find out about available support for audio and video recording and editing. 

Media Streaming

So that University staff can publish and share audio and video content easily on the internet, University Information Services (UIS) provides the fully hosted Streaming Media Service (SMS). Uploaded media files...


Photography and Illustration

The Photography and Illustration Service (PandIS) is closing on 30 September 2017.  Last date for receipt of photo printing orders is 25 August 2017.

Graduation photography services are being contracted out from October 2017 onwards. 

Large format printing and finishing...


Video Conferencing Services

Video conferencing services offer a way to replace real travel by video and audio communication, saving cost and time and reducing carbon footprint of participants. Full service video conferencing studios are available in two locations (City and West Cambridge), with staff if needed; mobile...


Collaboration Tools

Learn what services and tools are provided in order to directly support collaboration.

Document Management

Document Management solutions support activities from group collaboration and sharing, as well as formal record management with appropriate controls, search capabilities, workflow and long term storage.  Some solutions can be integrated into existing websites or linked...


Email and Calendar

Learn how to access email, set up mailing lists, use Lookup, calendars and more...

Email and Calendar

Email and Calendar entries encompass the provision of both centralised and localised email services for use by the academic, research and administrative functions of the University.  You will have access to at least one email account for communication and collaboration as well as...


Finding and Sharing Information

 

This sector lists a variety of IT services that assist with either finding information such as contact details for people, locations of University buildings etc, or publishing information that others can access: supporting material for taught courses, collections of...


The TechLink Scheme

 

The TechLink scheme is a membership-based portfolio of services aimed at IT staff in the collegiate University with the aim of developing skills, pursuing a shared strategic vision for future IT deployment and fostering community and peer relationships among IT professionals.

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Telephony

Find out about the telephone and mobile-related services that we offer.

Call Handling

 

The University Telephone System (UTS) is the University wide phone system managed by the Telecoms Office. The UTS is based around the Cisco CallManager VoIP phone system, with third party voicemail, audio conference, call logger systems.

The desk phones we supply and...


Remote Telephony and Mobile Devices

The Telecoms Helpdesk offers a wide range of options for remote telephony, offering you the ability to use your University extension whilst away from your desk as well as offering mobile phones on the 02 network.


Self Service Portals

The Telecoms Helpdesk offers self-service portals both for individual end users and for nominated Telephone Liaison Officers (TLOs) to manage their institution's phones.


Video Conferencing Services

Video conferencing services offer a way to replace real travel by video and audio communication, saving cost and time and reducing carbon footprint of participants. Full service video conferencing studios are available in two locations (City and West Cambridge), with staff if needed; mobile...