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University IT Service Catalogue

 

Telephones

 

The University Telephone System (UTS) is the University wide phone system managed by the Telecoms Office. The UTS is based around the Cisco CallManager VoIP phone system, with third party voicemail, audio conference, call logger systems.

The desk phones we supply and support are Cisco handsets; the mobile phone service is through O2. Various other services are also available such as audio conferencing, text messaging and pager service.

UTS also provides easy to use web systems which allows administrators or Telephone Liaison Officers (TLOs) to get new people up and running quickly and easily, without the need to contact the Telecoms Helpdesk.

Service Offerings

Audio Conferencing

Ways to make conference calls from your University handset or conference station, or join a conference call via a dial-in service. Avenues for...

Service Provider 
UIS

BT Lines and OneBill

BT lines can be ordered by colleges, institutions, and departments. If the BT line is to be used for a Redcare service, these are usually ordered...

Service Provider 
UIS

Mobile Phone Provision

The chosen provider for the University of Cambridge's mobile phone service is O2. Due to the amount of mobiles under contract with O2, the University...

Service Provider 
UIS

Telephone Management for Individuals

The University Telephone System (UTS) is the University-wide phone system managed by the Telecoms Office. Whether at their desk or remotely...

Service Provider 
UIS

Telephone Management for Institutions

Admin.phone is the administration tool that the Telecoms Office provides to allow Telephone Liaison Officers to make basic, day to day changes to the...

Service Provider 
UIS

Telephone Provision

The University Telephone System (UTS) is the University wide phone system managed by the Telecoms Office. The UTS is based around the Cisco...

Service Provider 
UIS

Telephony (Phone Software)

The Cisco Jabber soft client works with the CallManager system to act as a University phone on computers or mobile device. As well as voice calls, it...

Service Provider 
UIS

Text Message Service

The Telecoms Office Text Message Service allows either a person (via the My.Phone website), or a computer program (via an API ) to send text (SMS)...

Service Provider 
UIS