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University IT Service Catalogue

 

Support, Policies and IT Training

Consultancy

A portfolio of services aimed at IT staff to improve business processes (ie The TechLink Scheme).

Business Change Consultancy

 

Business Change Consultancy is a new service offered by University Information Services (UIS). It aimes to help institutions to improve their business processes, allowing them to utilise staff and other resources (such as IT solutions) in such a way as to add the...


Specialist Technical Support

Specialist Technical Support helps IT Practitioners and Researchers at the University solve specific technical issues. The service is available in a number of areas including Scientific Computing, Windows and Mac.

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The TechLink Scheme

 

The TechLink scheme is a membership-based portfolio of services aimed at IT staff in the collegiate University with the aim of developing skills, pursuing a shared strategic vision for future IT deployment and fostering community and peer relationships among IT professionals.

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Information Policy

A variety of services to assess, measure and mitigate information risk,  ensuring data protection.

Information Asset Registration

A service to provide an information asset register, or catalogue to all staff and students within the University. Information assets can be discovered and shared via the asset register. 

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Information Management and Security Guidelines

A variety of services to help information owners manage their information legally, effectively and securely to ensure confidentiality, availability and integrity.

The service covers all aspects of information management including:

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Information Risk Assessment

A service to help assess, measure and mitigate information risk.


Support for Individuals

Learn more about a wide range of specialist technical disability support and expertise.

Disability Support

Disability Support provides additional support, software, equipment and training to University staff and students with specific requirements to ensure that IT is accessible and easy to use.


Specialist Technical Support

Specialist Technical Support helps IT Practitioners and Researchers at the University solve specific technical issues. The service is available in a number of areas including Scientific Computing, Windows and Mac.

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Support For Institutions

Find out more about the portfolio of services the University utilises to support its institutions.

Federated Services

University Information Services (UIS) provide a number of collective software services and general applications. They allow local IT support officers to access them for their own use, while running and maintenance are carried out by UIS.

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Institution IT Support

The provision of IT Support within an Institution on a flexible basis.


Institutional Strategic Services

A portfolio of services aimed predominantly at Institutional senior management to provide consultancy in bridging the management and IT function of an Institution.


Specialist Technical Support

Specialist Technical Support helps IT Practitioners and Researchers at the University solve specific technical issues. The service is available in a number of areas including Scientific Computing, Windows and Mac.

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The TechLink Scheme

 

The TechLink scheme is a membership-based portfolio of services aimed at IT staff in the collegiate University with the aim of developing skills, pursuing a shared strategic vision for future IT deployment and fostering community and peer relationships among IT professionals.

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Training

A range of high-quality online, instructor-led and self-taught training tools for individuals.

Disability Support

Disability Support provides additional support, software, equipment and training to University staff and students with specific requirements to ensure that IT is accessible and easy to use.


Online Training

University Information Services (UIS) provide a schedule of online training courses for staff and students of the University and Colleges.  The Online Training service gives you access to a range of online training video libraries and collaborative tools for participants...


Self-taught Loan Library UIS

The Self-taught Loan Library provides IT related course materials that are available to all University staff and students. The materials take various forms such as; workbooks, CD tutorials and online videos. 

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Teaching and Training Facilities

Rooms and equipment of different sizes and specifications available for hire for IT training. 

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Training (Instructor-led)

A range of courses delivered and led by instructors in a classroom environment. This service is available to all members of the University.


University Training Administration

 

The University Training Administration service provides platforms for publishing, managing, administering and booking training.

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