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University IT Service Catalogue

 

Services For Academics

Information For Users Of The Service Catalogue

The University IT Service Catalogue will be decommissioned in the Summer of 2021. This website is no longer being maintained.  

For the most up-to-date information regarding IT Services at the University of Cambridge, please visit:

https://help.uis.cam.ac.uk/service

ACAD

ACAD (A Cambridge Alumni Database) contains biographical details of everyone who has been identified as being academically associated with the University of Cambridge, covering the period approximately from 1200 to 1900. In addition to the standard printed sources of information by Venn and Emden...
Service Provider 
UIS

Antivirus Software

Overview University Information Services (UIS) has a license for some McAfee antivirus products, which are available free of charge to all students and staff of the University and Colleges. The license also allows for use on home machines.
Service Provider 
UIS

Assistive Technology

The Assistive Technology Service has now been transferred to the Disability Resource centre. The Assistive Technology service provides support to University staff and students with disabilities, specific requirements or other health issues through the use of technology. A wide range of software...
Service Provider 
UIS

Audio Conferencing

Ways to make conference calls from your University handset or conference station, or join a conference call via a dial-in service. Avenues for creating conference calls on the University Telephone System can be found via these links: Conference calls (joining calls using your Cisco handset) Audio...
Service Provider 
UIS

Auto Attendants

Auto Attendants are voice menus ("Press 1 for sales, press 2 for finance") which allow callers to be routed to a department based on menu choices they make. Auto Attendants can be as simple or as complex as you like. They can range from simple one-level menu systems, to ones with complex time-of-...
Service Provider 
UIS

Automatic Call Distribution/Queueing

Automatic Call Distribution/Queueing (ACD) systems are designed to be used by help desks and call centres. They handle incoming calls intelligently, routing the callers to the correct group of call centre agents, and providing queueing facilities when all agents are busy. They include management...
Service Provider 
UIS

BT Exchange Lines

BT lines can be ordered by colleges, institutions, and departments by emailing your requirements to provcl@bt.com , or alternatively calling BT on 0808 100 7499. BT will then complete the work (sometimes a site survey is required beforehand), and charge the installation costs direct to the...
Service Provider 
UIS

CamTools

CamTools was switched off on 30th September 2017. The replacement for CamTools in the support of teaching and learning is Moodle. However, for non-teaching sites, other IT services may be more appropriate. To review these alternatives, please contact your institution's Computer Officer or browse...
Service Provider 
UIS

Central UIS Password Service

The UIS Password gives access to a growing number of UIS services including (but not limited to): Hermes email Raven authentication desktop applications via the Managed Cluster Service business systems, High Performance Computing Service (HPCS) and Managed Web Service (MWS).
Service Provider 
UIS

Common Registration Scheme identifiers (CRSids)

Your Common Registration Scheme identifier (CRSid) is your personal username that is used widely throughout the University. This consists of your initials, as disclosed to the University Information Services (UIS) at the point of first registration, and a number. Your CRSid is personal and unique...
Service Provider 
UIS