skip to content

HR Record Administration

Information For Users Of The Service Catalogue

The University IT Service Catalogue will be decommissioned in the Summer of 2021. This website is no longer being maintained.  

For the most up-to-date information regarding IT Services at the University of Cambridge, please visit:

The CHRIS HR and Payroll System holds the central HR and payroll records for all University employees and pays their salaries. 

If you are a member of departmental administrative staff, you can access the system to view employment information on your staff and make certain changes to their records without needing to refer to the central HR Division. 

Features and Benefits

Features & Benefits 
  • view staff records including salary and other contractual details, sickness and family-related absences, personal details including contact details and emergency contact details
  • enter details of sickness absence, so you don't have to send forms to HR
  • enter details of appraisals
  • confirm when probation periods have ended
  • make people 'leavers' when their employment ends
  • departmental administrators can make certain changes to their staffs' records without needing to refer to the central HR Division

How Much Does It Cost?

How much does it cost? 

This service is free to use for University managers and administrators.

How Do I Get This Service?

How do I get this service? 

If you need access to CHRIS you should ask the appropriate Key Contact to complete a User Registration Form on your behalf.

You will need a CRSid and Raven password to make use of your CHRIS account. 

How Quickly Can I Get This Service?

How quickly can I get this service? 

Once authorised, access can usually be arranged in 5 working days, however you will require training before your user account is activated.

Support Details & Contact Information

Support Details & Contact Information 

If you have any queries, have a problem with one of the systems, or want to suggest an enhancement then please contact the HR Systems Service Desk via:


Tel: 01223 (7)60999

Please read the checklist for helpdesk users before calling or emailing.

(for opening times, see Supported Service Hours)

Available Service Hours

When is this service available? 

Accessible 24/7 with support during normal working hours.

Supported Service Hours

Supported Service Hours 

Support via the HR Systems Service Desk during normal working hours:

Monday to Thursday: 9am - 1pm and 2pm - 5pm

Friday: 9am - 1pm and 2pm - 4pm

Service for:

Service supplier