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University Payment System (UPS)

Information For Users Of The Service Catalogue

The University IT Service Catalogue will be decommissioned in the Summer of 2021. This website is no longer being maintained.  

For the most up-to-date information regarding IT Services at the University of Cambridge, please visit:

The University Payment System (UPS) allows Departments and Institutions to pay people providing short-term services to the University, such as sessional lecturers.

Note: This excludes workers sourced from the Temporary Employment Service (TES), who are paid through a different process. You shouldn't use it for:

- self-employed people (who will submit an invoice to be paid through CUFS)

- temporary workers (who get paid through TES)

- University employees (who are on the Payroll system)

Features and Benefits

Features & Benefits 
  • online payment claim submission
  • claim forms are electronically approved by authorised users
  • data is automatically passed to Payroll for validation and payment
  • electronic paylips are automatically emailed
  • reduced administrative burden for Departments and Institutions
  • quick and easy for workers to submit payment claims
  • quicker payment authorisation
  • workers receive electronic payslips

How Much Does It Cost?

How much does it cost? 

This service is free to use for University administrators.

How Do I Get This Service?

How do I get this service? 

You can get access to UPS by getting in touch with payroll at: 


How Quickly Can I Get This Service?

How quickly can I get this service? 

Once access is obtained, the service can be used with immediate effect.

Support Details & Contact Information

Support Details & Contact Information 

If you have any queries, have a problem with any of the systems, or would like to suggest an enhancement then please contact the HR Systems Service Desk via:


Tel: 01223 (7)60999

Please read the checklist for helpdesk users before calling or emailing.

(for opening times, see Supported Service Hours)

Available Service Hours

When is this service available? 

Accessible 24/7.

Supported Service Hours

Supported Service Hours 

24/7 availability, with support via the HR Systems Service Desk during normal working hours:

Monday to Thursday: 9am - 1pm and 2pm - 5pm

Friday: 9am - 1pm and 2pm - 4pm

Service for:

Service supplier