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Research Operations Office Intranet

Information For Users Of The Service Catalogue

The University IT Service Catalogue will be decommissioned in the Summer of 2021. This website is no longer being maintained.  

For the most up-to-date information regarding IT Services at the University of Cambridge, please visit:

The Research Operations Office Intranet is available to ROO staff only and provides them with useful information on work-related topics.

Features and Benefits

Features & Benefits 

The key features and benefits include:

  • Secured by Raven & easily accessible
  • Ability to distribute important news items to the whole office across multiple sites.
  • Links to key documents saved within the ROO network drive

How Much Does It Cost?

How much does it cost? 

The service is free to University staff within the Research Operations Office.

How Do I Get This Service?

How do I get this service?

Access is automatically generated within the Research Operations Office.

How Quickly Can I Get This Service?

How quickly can I get this service? 

This service is available immediately to Research Operations Office staff.

Support Details & Contact Information

Support Details & Contact Information 

In the event of any issues or queries please email

Available Service Hours

When is this service available? 

The portal is accessible 24/7, outside of planned maintenance.

Supported Service Hours

Supported Service Hours 

Support is available during normal working hours:

Monday - Friday: 9am - 5pm.

Service for:

Service supplier