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University IT Service Catalogue


Research Operations Office Portal

Information For Users Of The Service Catalogue

The University IT Service Catalogue will be decommissioned in the Summer of 2021. This website is no longer being maintained.  

For the most up-to-date information regarding IT Services at the University of Cambridge, please visit:

This portal was developed to allow users of the Research Office to find out who is their departmental contact for queries, as well as providing functionality to submit requests online for different types of contracts.


Features and Benefits

Features & Benefits 

The key features and benefits include:

  • Secured by Raven & easily accessible
  • Allows defined users access to key information
  • Allows academics to submit relevant information to request certain types of agreements.

How Much Does It Cost?

How much does it cost? 

The service is free to University staff

How Do I Get This Service?

How do I get this service? 

Access is automatically generated to anyone with a raven ID.

How Quickly Can I Get This Service?

How quickly can I get this service? 

This service is available immediately to anyone with a raven ID.

Support Details & Contact Information

Support Details & Contact Information 

In the event of any issues or queries please email:


Available Service Hours

When is this service available? 

The portal is accessible 24/7, outside of planned maintenance.

Supported Service Hours

Supported Service Hours 

Support is available during normal working hours:

Monday - Friday: 9am - 5pm.

Service supplier