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Symplectic Elements

Information For Users Of The Service Catalogue

The University IT Service Catalogue will be decommissioned in the Summer of 2021. This website is no longer being maintained.  

For the most up-to-date information regarding IT Services at the University of Cambridge, please visit:

Symplectic Elements is the University's research information management system, and provides a closed environment within which Cambridge researchers can create a profile and share information within the University of Cambridge community.

Originally implemented to help with the management of submissions to REF2014, Symplectic Elements is now  the linchpin of research information management across the University, connecting, synchronising and collating information from a wide range of platforms.


Features and Benefits

Features & Benefits 

Through Symplectic Elements you can access material from a growing list of data sources including EuropePubMedCentral, Scopus and WebofScience, arXiv, as well as alternative metrics of Altmetric, and searchable grant data through Dimensions.

A full list of features and benefits is available on the Research Information web page.

How Much Does It Cost?

How much does it cost? 

This service is free to University staff.

How Do I Get This Service?

How do I get this service? 

Profiles are automatically created for researchers through the University HR system. Access must then be granted.

How Quickly Can I Get This Service?

How quickly can I get this service? 

to be entered

Support Details & Contact Information

Support Details & Contact Information 

All queries should be sent via


Before emailing, please visit the following website as your question may already be answered here:


(for opening times, see Supported Service Hours)

Available Service Hours

When is this service available? 

The service is available 24/7.

Supported Service Hours

Supported Service Hours 

Support is offered during normal UK working hours, typically

Monday to Friday: 9am - 5pm

Queries outside of UK office hours, during weekends and public holidays will be handled to the best of efforts.

Service Options 

Not applicable.

Service for:

Service supplier