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University IT Service Catalogue

 

Local Network Services

Information For Users Of The Service Catalogue

The University IT Service Catalogue will be decommissioned in the Summer of 2021. This website is no longer being maintained.  

For the most up-to-date information regarding IT Services at the University of Cambridge, please visit:

https://help.uis.cam.ac.uk/service

Wired and WiFi College networks providing internet access for members and guests of Homerton College.

Features and Benefits

Service Features & Benefits 
Local connectivity to the Cambridge University Data Network (CUDN) and the internet:
  • independent and local internet capability
  • locally maintained, supported and monitored
  • dedicated on site computer rooms part of the Managed Cluster Service / central Desktop Services
  • connections for high-speed internet access in student rooms (ResNet)
  • College-wide WiFi coverage supporting Eduroam and UniofCam

Configuration help and support is provided by local IT staff.

Service Availability

Service Availability 

Local Network Services are available 24/7 to all College members and guests.

Members can access the College wired networks via self-service once provided with their login details.

UniofCam requires a Raven password. Eduroam requires an initial configuration by the user's home institution.

Guest tickets for UniofCam WiFi are issued automatically for conference delegates by the Conference Office; other visitors may obtain a guest ticket via the IT Department.

The services are free of charge at point of use.

Support Information

Service Support Details 

The IT Department offer technical support during staffed opening times:

Monday - Thursday: 9am - 12.30pm and 1.30pm - 5.30pm
Friday: 9am - 12.30pm and 1.30pm - 4.30pm
 
Tel: 01223 (7)47109