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University IT Service Catalogue


Lookup for Webmasters

Information For Users Of The Service Catalogue

The University IT Service Catalogue will be decommissioned in the Summer of 2021. This website is no longer being maintained.  

For the most up-to-date information regarding IT Services at the University of Cambridge, please visit:

The University Lookup directory is a simple database containing information about every person and every University institution known to the Computing Service, together with a small number of University-related institutions.

The database can be accessed in two ways: over the web by anyone with a Raven account, and by systems on the Cambridge network via internet protocol.

Features and Benefits

Features & Benefits 

IT practitioners can access the information for their institution in Lookup via LDAP ( Lightweight Directory Access Protocol) or via several available APIs (Application Programming Interfaces). The latter provide the most comprehensive data access.

It practitioners can

  • create entries in Lookup programmatically
  • enable dynamic access to web content in Falcon

Further information on the two access options, LDAP and API is available on the Lookup page.


How Much Does It Cost?

How much does it cost? 

Lookup for Webmasters is free of charge to University IT practitioners.


How Do I Get This Service?

How do I get this service? 

Self service. Please follow the guidance available on the Introduction to Lookup page.

Support is also available form the UIS helpdesk, preferably by email.


Tel: 01223 332999


How Quickly Can I Get This Service?

How quickly can I get this service? 

Available immediately.

Support Details & Contact Information

Support Details & Contact Information 

Please follow the guidance available on the Introduction to Lookup page.

Support is also available from the UIS helpdesk, preferably by email.


Tel: 01223 332999

(for opening times, see Supported Service Hours)

Available Service Hours

When is this service available? 

The service is available 24/7.

Supported Service Hours

Supported Service Hours 

The service is supported:

Monday - Friday: 8.30am - 5pm

(excluding UK Bank Holidays and University closures)

Service for:

Service supplier