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Microsoft Office 365

Information For Users Of The Service Catalogue

The University IT Service Catalogue will be decommissioned in the Summer of 2021. This website is no longer being maintained.  

For the most up-to-date information regarding IT Services at the University of Cambridge, please visit:

The Microsoft Office suite is provided as part of the University's Microsoft Enrollment for Education Solutions (EES) Agreement.

Available to all students of the University and most staff, full details of who is covered can be found on the EES Coverage webpage.

Features and Benefits

Features & Benefits 

The standard Office suite includes Word, Excel, Powerpoint and Outlook (plus all the smaller / less used features). It is also available to download on mobile devices (iOS, Android, Windows Phone) including tablets.

The full suite is available for the duration of the user's time at the University.

How Much Does It Cost?

How much does it cost? 

The suite is free of charge at point of use. This facility is provided as part of the Microsoft EES agreement, paid for by the University and a number of associated institutions.

How Do I Get This Service?

How do I get this service? 
  1. Members of staff of the associated institutions can check their eligibility on the EES Coverage webpage.
  2. Access the download links via the UIS Office 365 ProPlus for personal devices webpage.


How Quickly Can I Get This Service?

How quickly can I get this service? 

In most cases, there is a slight delay when synchronizing with Microsoft. Howerver, delivery is typically the same day.

Support Details & Contact Information

Support Details & Contact Information 

Should you have any questions, please contact the UIS Service Desk first via:

Tel: 01223 332999

(for opening times, see Supported Service Hours)

Available Service Hours

When is this service available? 

Download availability and support is available 24/7.

Supported Service Hours

Supported Service Hours 

The service is supported:

Monday - Friday: 8.30am - 5pm

(excluding UK Bank Holidays and University closures)

At all other times a best effort is made to support the service.

Service supplier