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Software Distribution

Information For Users Of The Service Catalogue

The University IT Service Catalogue will be decommissioned in the Summer of 2021. This website is no longer being maintained.  

For the most up-to-date information regarding IT Services at the University of Cambridge, please visit:

Software Distribution co-ordinates the collective software requirements of the University, its Colleges and related institutions by taking advantage of opportunities for reducing costs through special educational discounts, bulk purchases and site licences. Our aim is to provide a comprehensive range of software at favourable rates, provide the support and infrastructure necessary to administer such deals and to distribute the software.

The Software Distribution online ordering system provides a searchable catalogue and gives details, including prices and requirements of all products available from Software Distribution. It also allows users to order and download media from their own accounts.

For more information on software managed by UIS Software Distribution, please visit the Software Distribution pages.

Features and Benefits

Features & Benefits 
  • Academic pricing on essential software packages
  • Advice and support on software requirements
  • Easy access to catalogue and online ordering system
  • Personal software asset management through your account
  • Product descriptions and requirements readily available

How Much Does It Cost?

How much does it cost? 

Cost recovery

Central funding is available for purchasing some teaching software on behalf of the University through the Software Site Licencing Co-ordination Scheme (SSCS). Outside SSCS software distribution operates on cost recovery basis by decision of the Central Authorities. Licences and media for a product are made available at a price that reflects the estimated demand for, and total cost of, each deal.

Where the University enters into a licence deal on behalf of an institution it is then committed to annual payments over the licence period.

Centrally sourced software is much cheaper than commercial solutions, but delivery timefor the software may be longer.


How Do I Get This Service?

How do I get this service? 

Applying for and collecting software

  1. Use the Software Distribution online ordering system at URL to make an application for software. The ordering process requires a Raven Login.

The ordering, confirmation and payment processes are outlined fully online at the Software Distribution's new online ordering system.

Please note the following:

  • Proof of identity, i.e. the University Card, will be required if orders are collected in person.
  • All University Institutions are expected to pay by Departmental/College purchase order.
  • Payment must be made at the time of ordering.

Personal purchases can be paid for by cheque, cash or card (the latter in person or over the phone)

In person at the Information Services reception

By telephone - 01223 (3)34600 - you will need to quote your Web order number and CRSid

Please note that UIS cannot accept card details by e-mail or fax. Do NOT send cash through the post.

How Quickly Can I Get This Service?

How quickly can I get this service? 

It can take as little as 10 seconds from the moment the order is placed for the software download to be ready.

However, some orders take longer than others to process. On receipt of your completed order UIS will endeavour to complete processing within 3 working days. If the software is ordered direct from the supplier an estimated delivery date will be gven.

Support Details & Contact Information

Support Details & Contact Information 

Contact UIS Software Distribution by e-mail or phone.


Tel: 01223 (3)34695 with any queries.

(For opening times see Supported Service Hours)


Available Service Hours

When is this service available? 

Support during normal Service Desk working hours.

The service is supported:

Monday - Friday: 8.30am - 5pm

(excluding UK Bank Holidays and University closures)

Supported Service Hours

Supported Service Hours 

Support during normal Service Desk working hours.

The service is supported:

Monday - Friday: 8.30am - 5pm

(excluding UK Bank Holidays and University closures)

Service supplier