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ACN Mobile

Information For Users Of The Service Catalogue

The University IT Service Catalogue will be decommissioned in the Summer of 2021. This website is no longer being maintained.  

For the most up-to-date information regarding IT Services at the University of Cambridge, please visit:

https://help.uis.cam.ac.uk/service

Configuration for users of the Administrative Computing Network (ACN) for mobile devices, most of whom are in the Unified Administrative Service (UAS).

Features and Benefits

Features & Benefits 
  • mobile support for ACN/UAS users
  • network and configuration support for devices used for work purposes
  • remote and mobile access offered as default
  • support and configuration is offered to all devices (eg iPads etc) which in some cases is the user's default device

How Much Does It Cost?

How much does it cost? 

This service is free of charge.

How Do I Get This Service?

How do I get this service? 

Email: servicedesk@uis.cam.ac.uk
Tel: 01223 332999

How Quickly Can I Get This Service?

How quickly can I get this service? 

Once configured, access should be immediate. Any delays, please contact the helpdesk.

Support Details & Contact Information

Support Details & Contact Information 

If you need support, please contact the team during normal working hours*:

Email: servicedesk@uis.cam.ac.uk
Tel: 01223 332999

A response will also be sent during normal working hours.

*For opening times please see Supported Service Hours

Available Service Hours

When is this service available? 

The service runs 24/7 365 days per year.

Supported Service Hours

Supported Service Hours 

Support is available during normal UIS Service Desk hours:

The service is supported:

Monday - Friday: 8.30am - 5pm

(excluding UK Bank Holidays and University closures)

Service supplier
UIS