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University IT Service Catalogue


Email, Telephony and Collaboration

Information For Users Of The Service Catalogue

The University IT Service Catalogue will be decommissioned in the Summer of 2021. This website is no longer being maintained.  

For the most up-to-date information regarding IT Services at the University of Cambridge, please visit:

Audio Visual and Media

Find out about available support for audio and video recording and editing. 

Media Streaming

So that University staff can publish and share audio and video content easily on the internet, University Information Services (UIS) provides the fully hosted Streaming Media Service (SMS). Uploaded...

Photography and Illustration

The Photography and Illustration Service (PandIS) closed on 30 September 2017. 

For all photographic enquiries for graduations up to July 2017, please see...

Videoconferencing Services

Videoconferencing services offer a way to replace real travel by video and audio communication, saving cost and time and reducing carbon footprint of participants. Full service video conferencing studios are available in two locations (City and West Cambridge), with staff if needed; mobile...

Collaboration Tools

Learn what services and tools are provided in order to directly support collaboration.

Document Management

Document Management solutions support activities from group collaboration and sharing, as well as formal record management with appropriate controls, search capabilities, workflow and long term storage.  Some solutions can be integrated into existing websites or linked...

Email and Calendar

Learn how to access email, set up mailing lists, use Lookup, calendars and more...

Email and Calendar

Email and Calendar entries encompass the provision of both centralised and localised email services for use by the academic, research and administrative functions of the University.  You will have access to at least one email account for communication and collaboration as well as...

Finding and Sharing Information


This sector lists a variety of IT services that assist with either finding information such as contact details for people, locations of University buildings etc, or publishing information that others can access: supporting material for taught courses, collections of...

The TechLink Scheme


The TechLink scheme is a membership-based portfolio of services aimed at IT staff in the collegiate University with the aim of developing skills, pursuing a shared strategic vision for future IT deployment and fostering community and peer relationships among IT professionals.


Find out about the telephone and mobile-related services that we offer.

Call Handling


The University Telephone System (UTS) is the University wide phone system managed by the Telecoms Office. The UTS is based around the Cisco CallManager VoIP phone system, with third party voicemail, audio conference, call logger systems.

The desk phones we supply and support...

Remote Telephony and Mobile Devices

The Telecoms Helpdesk offers a wide range of options for remote telephony, offering you the ability to use your University extension whilst away from your desk as well as offering mobile phones on the 02 network.

Self Service Portals

The Telecoms Helpdesk offers self-service portals both for individual end users and for nominated Telephone Liaison Officers (TLOs) to manage their institution's phones.