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Webex hosted service

Information For Users Of The Service Catalogue

The University IT Service Catalogue will be decommissioned in the Summer of 2021. This website is no longer being maintained.  

For the most up-to-date information regarding IT Services at the University of Cambridge, please visit:

Webex is a system which allows meetings/collaboration via a PC/Mac/Smart device. You can collaborate by audio, video, by sharing applications or entire computer desktops. It also has chat functionality too. You can also call in via telephone to join as just an audio participant.

Features and Benefits

Features & Benefits 
  • Supports a maximum of 50 concurrent meetings, with a total of 250 people on-line at once (across all meetings).
  • Run in-house, so data does not leave the University.
  • This service is currently in early field trials. People who wish to trial it are welcome.
  • A host can have as many meetings as they want.

How Much Does It Cost?

How much does it cost? 

£10 per host account per month once fully launched.

How Do I Get This Service?

How do I get this service? 

Contact the Telecoms Helpdesk in the first instance. For more information about the Hosted Webex service see the website entry.

How Quickly Can I Get This Service?

How quickly can I get this service? 

Normally within five working days.

Support Details & Contact Information

Support Details & Contact Information 

Contact the Telecoms Helpdesk.

Available Service Hours

When is this service available? 

24/7 once you have been set up as a host.

Supported Service Hours

Supported Service Hours 

Normal working hours.

Service supplier