skip to content

University IT Service Catalogue

 

University Search Service

Information For Users Of The Service Catalogue

The University IT Service Catalogue will be decommissioned in the Summer of 2021. This website is no longer being maintained.  

For the most up-to-date information regarding IT Services at the University of Cambridge, please visit:

https://help.uis.cam.ac.uk/service

The University Search Service is a data structure technology that speeds up data retrieval for University-wide searches. It indexes content within cam.ac.uk plus any University owned content outside cam.ac.uk that UIS have been informed of. Searches can be executed from either the dedicated Search page or from a search box on the menu of University web pages.

Features and Benefits

Features & Benefits 

Indexing occurs several times a week, on a rolling basis, to keep information and changes to information up to date.

The University Search service distinguishes between different access permission levels, depending on whether users have Raven credentials:

  1. access to public documents only, plus the results for their search term on the Reporter and the public Google interface, or
  2. both public documents and documents available only within the Universityplus the results for their search term on the Reporter, the Lookup directory (if the search term appears to be a name), the public Google interface and the web pages of their institution.

Access to Index 2 requires logging in with a Raven password.

How Much Does It Cost?

How much does it cost? 

This service is free of charge.

How Do I Get This Service?

How do I get this service? 

The service is available immediately through the dedicated search facility or via the search box on the University homepage or other individual web pages. 

How Quickly Can I Get This Service?

How quickly can I get this service? 

The service will be available immediately.

Support Details & Contact Information

Support Details & Contact Information 

Please contact UIS by email at search-support@uis.cam.ac.uk

(For opening times see Supported Service Hours)

 

Available Service Hours

When is this service available? 

The service is available 24/7.

Supported Service Hours

Supported Service Hours 

The service is supported:

Monday - Friday: 8.30am - 5pm

(excluding UK Bank Holidays and University closures)

Service supplier
UIS