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University IT Service Catalogue


Jabber Guest

Information For Users Of The Service Catalogue

The University IT Service Catalogue will be decommissioned in the Summer of 2021. This website is no longer being maintained.  

For the most up-to-date information regarding IT Services at the University of Cambridge, please visit:

Jabber Guest is a system which allows people to make video or audio calls to a University phone (Either desk phone or Jabber Client) through a web browser without needing to sign up or login. Typical usage scenarios are interviews or customer contact centres.

Features and Benefits

Features & Benefits 
  • Provide a URL for prospective students / interviewees to click to initiate a video call from their browser to a specified extension of your choice.
  • Ideal for performing remote interviews

How Much Does It Cost?

How much does it cost? 

There is no cost for either setting up or using this service.

How Do I Get This Service?

How do I get this service? 

All orders must go via your Telephone Liaison Officer (requires Raven authentication).

How Quickly Can I Get This Service?

How quickly can I get this service? 

Delivery lead time is usually immediate. It is advisable to receive confirmation from  your Telephone Liaison Officer (requires Raven authentication) during the ordering/support process.

Support Details & Contact Information

Support Details & Contact Information 

Please contact your Telephone Liaison Officer (requires Raven authentication).

Available Service Hours

When is this service available? 

Available 365 days a year, 24/7.

Supported Service Hours

Supported Service Hours 

Monday to Friday, normal working hours.

Service supplier