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Extension mobility

Information For Users Of The Service Catalogue

The University IT Service Catalogue will be decommissioned in the Summer of 2021. This website is no longer being maintained.  

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Extension mobility allows you to log in to another desk phone and use your own extension number as if you were sat at your own desk.

This feature is perfect for Hot Desking.

Features and Benefits

Features & Benefits 
  • Be contactable on your own extension while working in another office
  • Using your own extension means you don't have to ask people to call you back on a different number

How Much Does It Cost?

How much does it cost? 

There is no fee for setting up or using this service.

How Do I Get This Service?

How do I get this service? 

All requests must go via your Telephone Liaison Officer (requires Raven authentication).

How Quickly Can I Get This Service?

How quickly can I get this service? 

Delivery lead time is usually immediate. It is, however, advisable to receive confirmation from the appropriaet Telephone Liaison Officer* during the ordering/support process.

*Raven login details are required.

Support Details & Contact Information

Support Details & Contact Information 

Telephone Liaison Officer (requires Raven authentication).

Available Service Hours

When is this service available? 

365 days  a year, 24/7

Supported Service Hours

Supported Service Hours 

Monday - Friday normal working hours

Service supplier