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Soft Clients

Information For Users Of The Service Catalogue

The University IT Service Catalogue will be decommissioned in the Summer of 2021. This website is no longer being maintained.  

For the most up-to-date information regarding IT Services at the University of Cambridge, please visit:

https://help.uis.cam.ac.uk/service

The Cisco Jabber soft client allows you to use your desk extension on a compatible smartphone, tablet or computer for voice and video calling.

Features and Benefits

Features & Benefits 
  • Use your desk extension anywhere you can get an internet connection
  • Perform video calls and conferences
  • Instant Messaging functions included
  • Integrates with your calendar to provide availability status to contacts

How Much Does It Cost?

How much does it cost? 

There is no charge for either setting up or using this service.

How Do I Get This Service?

How do I get this service? 

All requests must go via your Telephone Liaison Officer (requires Raven authentication).

How Quickly Can I Get This Service?

How quickly can I get this service? 

Delivery lead time is more often than not immediate. It is, however, advised to receive confirmation from your Telephone Liaison Officer (requires Raven authentication) during the ordering/support process.

Support Details & Contact Information

Support Details & Contact Information 

Please contact your Telephone Liaison Officer (requires Raven authentication).

Available Service Hours

When is this service available? 

365 days a year, 24/7.

Supported Service Hours

Supported Service Hours 

Monday to Friday, normal working hours.

Service supplier
UIS