skip to content

University IT Service Catalogue


Self Service Portals

Information For Users Of The Service Catalogue

The University IT Service Catalogue will be decommissioned in the Summer of 2021. This website is no longer being maintained.  

For the most up-to-date information regarding IT Services at the University of Cambridge, please visit:

The Telecoms Helpdesk offers self-service portals both for individual end users and for nominated Telephone Liaison Officers (TLOs) to manage their institution's phones.

Service Offerings

BT Exchange Lines

BT lines can be ordered by colleges, institutions, and departments by emailing your requirements to , or alternatively calling BT on...

Service Provider 

Individual Self Service

The My.Phone self-service portal allows you to manage your own voicemail box and personal speed dials on a simple web interface.

Service Provider 

Institutional Self Service

The portal allows an institution’s Telephone Liaison Officer (TLO) to manage their own institutions telephones; performing actions such...

Service Provider