skip to content

University IT Service Catalogue

 

BT Exchange Lines

Information For Users Of The Service Catalogue

The University IT Service Catalogue will be decommissioned in the Summer of 2021. This website is no longer being maintained.  

For the most up-to-date information regarding IT Services at the University of Cambridge, please visit:

https://help.uis.cam.ac.uk/service

BT lines can be ordered by colleges, institutions, and departments by emailing your requirements to provcl@bt.com, or alternatively calling BT on 0808 100 7499.  BT will then complete the work (sometimes a site survey is required beforehand), and charge the installation costs direct to the organisation ordering the lines.

Once the lines are installed and working, departments and institutions can, if required, add the new lines to our OneBill account which will help avoid any late payment charges which might arise on the monthly bill.

If the BT line is to be used for a Redcare service, these are usually ordered through Estate Management.

Features and Benefits

Features & Benefits 

BT will be able to provide you with this information.

How Much Does It Cost?

How much does it cost? 

BT will be able to provide you with this information.

How Do I Get This Service?

How do I get this service? 

Email your requirements to provcl@bt.com, or call BT on 0808 100 7499.

How Quickly Can I Get This Service?

How quickly can I get this service? 

BT will be able to provide you with this information.

Support Details & Contact Information

Support Details & Contact Information 

Email provcl@bt.com, or call BT on 0808 100 7499.

Available Service Hours

When is this service available? 

365 days a year, 24/7.

Supported Service Hours

Supported Service Hours 

Monday - Friday, normal working hours.

Service supplier
UIS