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University IT Service Catalogue


Individual Self Service

Information For Users Of The Service Catalogue

The University IT Service Catalogue will be decommissioned in the Summer of 2021. This website is no longer being maintained.  

For the most up-to-date information regarding IT Services at the University of Cambridge, please visit:

The My.Phone self-service portal allows you to manage your own voicemail box and personal speed dials on a simple web interface.

Features and Benefits

Features & Benefits 
  • Quick and easy management of voicemail and speed dials
  • Set a personalised mailbox PIN
  • Delegate access to your mailbox to other users.

How Much Does It Cost?

How much does it cost? 

There is no charge for either setting up or using this service.

How Do I Get This Service?

How do I get this service? 

All orders must go via your Telephone Liaison Officer (requires Raven authentication).

How Quickly Can I Get This Service?

How quickly can I get this service? 

Delivery lead time is usually immediate. It is advisable to receive confirmation from your Telephone Liaison Officer (requires Raven authentication) during the ordering/support process.

Support Details & Contact Information

Support Details & Contact Information 

Please contact your Telephone Liaison Officer (requires Raven authentication).

Available Service Hours

When is this service available? 

365 days a year, 24/7.

Supported Service Hours

Supported Service Hours 

Monday to Friday, normal working hours.

Service supplier