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Microsoft OneDrive

Information For Users Of The Service Catalogue

The University IT Service Catalogue will be decommissioned in the Summer of 2021. This website is no longer being maintained.  

For the most up-to-date information regarding IT Services at the University of Cambridge, please visit:

https://help.uis.cam.ac.uk/service

Public cloud data storage service provided as part of the University's Microsoft Enrollment for Education Solutions (EES) agreement.

Features and Benefits

Features & Benefits 

Microsoft OneDrive provides:

  • 1TB of storage
  • web access from anywhere in the world
  • folder synchronization clients for several operating systems (Windows, MacOSX, iOS, Android)
  • drive mapping for Windows
  • data backup-

How Much Does It Cost?

How much does it cost? 

Free of charge to all University students and most staff. To check eligibility see who is covered by the EES agreement.

 

How Do I Get This Service?

How do I get this service? 

Access is via the Microsoft portal site then follow the instructions on how to get started.

 

How Quickly Can I Get This Service?

How quickly can I get this service? 

More often than not, there is a delay synchronizing with Microsoft. However, delivery is typically the same day.

Support Details & Contact Information

Support Details & Contact Information 

Please email the UIS helpdesk 

Email: servicedesk@uis.cam.ac.uk

(for opening times, see Supported Service Hours)

Available Service Hours

When is this service available? 

This service is available 24/7.

Supported Service Hours

Supported Service Hours 

Support during normal UIS helpdesk working hours

The service is supported:

Monday - Friday: 8.30am - 5pm

(excluding UK Bank Holidays and University closures)

Service supplier
UIS