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Research Cold Store

Information For Users Of The Service Catalogue

The University IT Service Catalogue will be decommissioned in the Summer of 2021. This website is no longer being maintained.  

For the most up-to-date information regarding IT Services at the University of Cambridge, please visit:

The Research Cold Store (RCS) service provides competitively priced, resilient, enterprise grade storage that allows users to store large amounts of infrequently accessed research data associated with registered Cambridge Principal Investigators (PI). Its features have been designed to balance the need to protect data in accordance with its value and longevity against prohibitive costs. It is suitable for storing data that can tolerate high latency read access. More details and advice on how to store data on RCS can be found here.

Features and Benefits

Features & Benefits 
  • Access 24 hours a day, 7 days a week
  • Supports secure access protocols (SSH, SFTP and RSYNC)
  • Accessible via Windows, Mac and Linux platforms

Support available through dedicated storage-services team

How Much Does It Cost?

How much does it cost? 

The detailed cost can be found here.

How Do I Get This Service?

How do I get this service? 

The service is provisioned through a Self-Service Portal.

How Quickly Can I Get This Service?

How quickly can I get this service? 

Instantaneous using through the UIS Storage Self-Service Portal.

Support Details & Contact Information

Support Details & Contact Information 

For general support please contact:


Tel: 01223 (3)32999

Available Service Hours

When is this service available? 

365 days a year, 24/7.

Supported Service Hours

Supported Service Hours 

Support during normal working hours.

Service supplier