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University IT Service Catalogue

 

TechLink Seminars

Information For Users Of The Service Catalogue

The University IT Service Catalogue will be decommissioned in the Summer of 2021. This website is no longer being maintained.  

For the most up-to-date information regarding IT Services at the University of Cambridge, please visit:

https://help.uis.cam.ac.uk/service

TechLink organises meetings, staff seminars and workshops on particular issues, if appropriate, for the benefit of its members. They raise awareness of University and industry trends and build links with other IT professionals within the collegiate University.

Features and Benefits

Features & Benefits 

TechLink Seminars facilitate:

  • continuing professional development opportunities to help members up-skill
  • peer Support through networking with other members fulfilling similar roles in other Institutions
  • knowledge about current trends outside the Higher Education sector through expert guest speakers from industry
  • strategic procurement through the opportunity to discuss roadmaps with preferred vendors

How Much Does It Cost?

How much does it cost? 

The service is free of charge for institutions that are part of the Collegiate University. 

Membership privileges for collaborating institutions may be chargeable.

How Do I Get This Service?

How do I get this service? 

To sign up to the TechLink scheme, contact the team via email

Email: techlink-admin@uis.cam.ac.uk

The TechLink scheme also has Service Desk arrangements to aid in obtaining the service.

How Quickly Can I Get This Service?

How quickly can I get this service? 

Delivery lead times vary depending on the admin time required to check eligibility and activate membership.

(Please note when making contact: messages sent to the Service Desk are normally picked up very quickly because during office hours one of the Technical User Support staff regularly monitors incoming mail. In contrast, queries emailed directly to individual members of staff may encounter long delays if the recipient is absent or busy.)

Support Details & Contact Information

Support Details & Contact Information 

For support, please contact the team via email

Email: techlink-admin@ucs.cam.ac.uk

The TechLink scheme also has Service Desk arrangements to aid with support.

Please note: Messages sent to the Service Desk are normally picked up very quickly because during office hours one of the Technical User Support staff regularly monitors incoming mail. In contrast, queries emailed directly to individual members of staff may encounter long delays if the recipient is absent or busy.

(for opening times, see Supported Service Hours)

Available Service Hours

When is this service available? 

Once membership has been activated, the service is available 24/7.

TechLink scheme members will be notified of upcoming events. Past workshops and seminars are also listed should members be unable to attend.

Supported Service Hours

Supported Service Hours 

Service Desk arrangements offer support during normal UIS working hours:

The service is supported:

Monday - Friday: 8.30am - 5pm

(excluding UK Bank Holidays and University closures)

Service for:

Service supplier
UIS