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University IT Service Catalogue

 

Assistive Technology

The Assistive Technology service provides support to University staff and students with disabilities, specific requirements or other health issues through the use of technology. A wide range of software, hardware, training, advice and support is available.

Features and Benefits

Features & Benefits 
  • accessible support and guidance for users with various postural and upper limb issues, including free workstation assessments
  • a range of specialist hardware and software available for short-term loan to assist users to identify appropriate adaptive technology
  • provision of free one-to-one and group training for a range of assistive technology software. For example, Dragon NaturallySpeaking, TextHelp, Read & Write, MindView, AudioNoteTaker.
  • provision of bespoke seminars focusing on workstation ergonomics, strategies for healthy productive computing and assistive software
  • provision of alternative format documents including large print, braille and audio

How Much Does It Cost?

How much does it cost? 

Use of the Assistive Technology service, equipment loan, advice, guidance, and training is available free of charge.

The provision of braille documents may be chargeable. Please email service-desk@uis.cam.ac.uk for further information.

How Do I Get This Service?

How do I get this service? 

For general Assistive Technology support queries:

Email: service-desk@uis.cam.ac.uk 
Tel: 01223 (7)62999
Website

Sessions can be booked via the University Training Booking System

 

How Quickly Can I Get This Service?

How quickly can I get this service? 

Depending on the availability of the Assistive Technology specialist, the support needed and any booking procedures that may be necessary.  

Emails are forwarded to the Assistive Technology specialist regularly throughout the working day.

Support Details & Contact Information

Support Details & Contact Information 

For general assistive technology support queries:

Email: service-desk@uis.cam.ac.uk 
Tel: 01223 (7)62999
Website

Alternatively,

  • university staff can contact the University's Occupational Health nurses for further information
  • students can contact the University's Disability Resource Centre advisors for further information

(for opening times, see Supported Service Hours

Available Service Hours

When is this service available? 

The service is available during normal working hours:

Monday, Tuesday, Thursday: 9am – 5pm

Wednesday: 10am – 5pm

Friday: 9am – 4.30pm

(except UK Bank Holidays and University closures)

Supported Service Hours

Supported Service Hours 

The service is supported:

Monday - Friday: 8.30am - 5pm

(excluding UK Bank Holidays and University closures)

Service supplier
UIS