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University IT Service Catalogue


University Training Booking System (UTBS)

Information For Users Of The Service Catalogue

The University IT Service Catalogue will be decommissioned in the Summer of 2021. This website is no longer being maintained.  

For the most up-to-date information regarding IT Services at the University of Cambridge, please visit:

The University Training Booking System (UTBS) is the University Enterprise system for the management of personal development course attendance history. It is a centrally supported and gives University training providers with the tools to self-publish, manage, report on and administer their training provision. It provides users with a central place to find and self book training within the University and view their course training history.


Features and Benefits

Features & Benefits 

Training providers can:

  • advertise and self-publish training provision
  • schedule, manage and report on training provision
  • administer bookings including automated wait list, confirmation emails, manual bespoke booking and event emails.

Users benefit from a central tool where they can do the following across multiple training providers:

  • search for training courses.
  • book and manage their bookings.
  • view and print out their training history.

How Much Does It Cost?

How much does it cost? 

This service is free of charge.

How Do I Get This Service?

How do I get this service? 

For upcoming courses see UTBS and its list of courses

New and existing training providers can contact the service desk for further information by email or phone.

Email: or

Tel: 01223 332999

How Quickly Can I Get This Service?

How quickly can I get this service? 

Queries are typically answered within one working day.

Support Details & Contact Information

Support Details & Contact Information 

New and existing training providers can contact UIS by email or phone.

Email: or

Tel: 01223 (7)62999

(For opening times see Supported Service Hours)

Available Service Hours

When is this service available? 

The University Training Booking System and its list of courses can be accessed 24/7.

Supported Service Hours

Supported Service Hours 

The service is supported:

Monday - Friday: 8.30am - 5pm

(excluding UK Bank Holidays and University closures)

Service supplier