skip to content
 

Text Matching (Turnitin)

Information For Users Of The Service Catalogue

The University IT Service Catalogue will be decommissioned in the Summer of 2021. This website is no longer being maintained.  

For the most up-to-date information regarding IT Services at the University of Cambridge, please visit:

https://help.uis.cam.ac.uk/service

To aid the detection of plagiarism, the University provides users with access to online text matching software called Turnitin UK. In addition, the University provides support in the form of guidance and advice. The software is available to all Faculties and Departments to use in the course of the academic year.

Features and Benefits

Features & Benefits 

Turnitin can be accessed in two ways: 

  • In a Moodle course, anyone with a “teacher” role can use the Turnitin Assignment activity. Student submissions are automatically uploaded to Turnitin for checking. 
  • The primary Turnitin contact for an institution can manually upload work directly to Turnitin UK. 

Whichever method is used to access the software, the uploaded material is then checked against a large database of online sources plus a library of previously submitted material. 

A report is then made available to the academic, showing the result of the matching. Turnitin does not make a judgement about whether a student has plagiarised, and academic analysis of the resulting report is crucial before any action is taken. It is a useful tool in helping to identify matching text but should not function as a substitute for teaching correct citation techniques, nor in recognising when work does not match the known ability and style of a student. 

The uploaded material is added to the database for future checking. Students can request that their work is removed from the database. 

The service is available 24/7, globally, and can be accessed over an internet connection. 

A Turnitin report is helpful in taking forward investigations into academic misconduct, but is not a requirement. 

The University’s licence restricts use of Turnitin only to submissions of student work as part of their course of learning, and cannot be used for research or publication purposes.

How Much Does It Cost?

How much does it cost? 

There is no charge for accessing or using Turnitin UK. The University renews its subscription yearly through the Education Quality and Policy Office.

How Do I Get This Service?

How do I get this service? 

If using Turnitin UK via Moodle: 

The Turnitin Assignment tool is available on teaching courses to anyone with a ‘teacher’ role in Moodle. When setting up a Turnitin Assignment, the user will be asked to confirm that s/he understands and accepts the University’s conditions of use. The user setting up the assignment will be considered the primary contact for that assignment, and will be expected to take responsibility for accessing training/guidance on interpretation of reports, as well as ensuring that any necessary actions are taken in line with University policy. Because Turnitin will produce an originality report for all work submitted as part of that assignment, the Faculty/Department will need to notify students that all work will be screened, and direct them to the University plagiarism website for information about the Turnitin UK database and their rights/responsibilities: https:// www.plagiarism.admin.cam.ac.uk/.

If using Turnitin UK directly: 

Requests for an account should be sent to the Turnitin helpdesk, turnitn@admin.cam.ac.uk, providing the name of the primary contact for the account, and confirmation that the Faculty/Department understands and accepts the University’s conditions of use. The primary contact will be able to upload submissions to the Turnitin UK site and will be expected to take responsibility for accessing training/guidance on interpretation of reports, as well as ensuring that any necessary actions are taken in line with University policy. 

Students may not be given direct access to Turnitin to check their own work; however, some courses may permit checking of drafts prior to submission of the final version.

How Quickly Can I Get This Service?

How quickly can I get this service? 

If using Turnitin via Moodle access is immediate. 

Requests for accounts to use the service directly will normally be actioned within three working days.

Support Details & Contact Information

Support Details & Contact Information 

For all queries, customers should contact the University's Turnitin Administrator at turnitin@admin.cam.ac.uk. The Education Quality and Polity Office owns the plagiarism and use of Turnitin policies and a member of the team receives emails sent to the turnitin@admin.cam.ac.uk address. The team can be contacted for any policy queries relating to use of Turnitin. Turnitin UK user guides, FAQs, training videos and related resources are available on the Turnitin UK website. A guide for using the Moodle Turnitin Assignment is available in Moodle: https://www.vle.cam.ac.uk/mod/page/view.php?id=3843061.

 

Turnitin UK user guides, FAQs, training videos and related resources are available on the Turnitin UK website.

 

A guide for using the Moodle Turnitin Assignment is available in Moodle:

 https://www.vle.cam.ac.uk/mod/page/view.php?id=3843061.

 

Available Service Hours

When is this service available? 

The service is available 24/7.

Supported Service Hours

Supported Service Hours 

Moodle Helpdesk hours are 9:00am to 5:00pm, Monday to Friday (except UK Bank Holidays and University closures).

Service supplier
UIS