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University IT Service Catalogue


Teaching and Training Rooms (UIS)

Information For Users Of The Service Catalogue

The University IT Service Catalogue will be decommissioned in the Summer of 2021. This website is no longer being maintained.  

For the most up-to-date information regarding IT Services at the University of Cambridge, please visit:

The UIS has four teaching and training facilities that can be hired by University and College Institutions.

Features and Benefits

Features & Benefits 

UIS has four training facilities available for hire on the New Museums Site.

  • Phoenix Teaching Room 1, 25 MCS Windows/Linux Workstations
  • Phoenix Teaching Room 2, 15 MCS Macintosh Workstations
  • Titan Teaching Room 1 and 2, 40 MCS Windows/Linux Workstations each (can be combined into 80)

All training facilities are equipped with an instructor's computer, projectors, sound systems, induction loop system and sympodiums with interactive whiteboard software.

Bookings can only be made if the software required for the course is currently installed on the MCS workstations, and the course lecturer and students are eligible to use the software under its license agreement.

Please refer to Software on the MCS for a list of software on the MCS.

Unless trainers have used the venue before within in the last year, an induction to the training facility within two weeks of the start of the course is mandatory.

How Much Does It Cost?

How much does it cost? 

The service is chargeable depending on volume of use at four tiers:

  • 1-10 sessions
  • 11-20 sessions
  • 21-30 sessions
  • 31+ sessions

The minimum chargeable unit is one half day session (even if only 1 hour is used). Price upon request. Please contact UIS for a quote by email or phone.

How Do I Get This Service?

How do I get this service? 

Please contact UIS by email or phone:

Tel: 01223 (7)62999



How Quickly Can I Get This Service?

How quickly can I get this service? 

Queries are normally answered within one working day. Room bookings (depending on availability) should be instantaneous.

Support Details & Contact Information

Support Details & Contact Information 

For support plase contact the UIS training facilities.

Email :
Tel : 01223 (7)62999

The training facilitites are located on the New Musems Site:

New Museums Site
Pembroke Street
Cambridge CB2 3QH [site map]


Available Service Hours

When is this service available? 

The booking service is available 24/7.

Training rooms are available during normal UIS opening hours

Monday, Tuesday, Thursday: 9am – 5pm

Wednesday: 10am – 5pm

Friday: 9am – 4.30pm

Supported Service Hours

Supported Service Hours 

Support is offered during normal opening hours:

The service is supported:

Monday - Friday: 8.30am - 5pm

(excluding UK Bank Holidays and University closures)

Service supplier