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University IT Service Catalogue

 

Antivirus Software

Information For Users Of The Service Catalogue

The University IT Service Catalogue will be decommissioned in the Summer of 2021. This website is no longer being maintained.  

For the most up-to-date information regarding IT Services at the University of Cambridge, please visit:

https://help.uis.cam.ac.uk/service

Overview

University Information Services (UIS) has a license for some McAfee antivirus products, which are available free of charge to all students and staff of the University and Colleges. The license also allows for use on home machines.

 

Features and Benefits

Features & Benefits 

Provision of free antivirus software available to all students and staff of the University and Colleges. The license also allows and extends for use on staff home machines. 

The antivirus software safeguards safeguards systems and files against

  • viruses, spyware, worms, Trojans, and other security risks
  • malware incursion
  • buffer-overflow exploits

It offers a range of scanning modes (automatic and on-demand scanning in real-time) with daily updates of threat definitions and is fully customisable.

How Much Does It Cost?

How much does it cost? 

This service is free of charge.

How Do I Get This Service?

How do I get this service? 

To download anti-virus software please go to Anti-Virus Information, where you will find details of the current versions of all products and links to the download pages, as well as links to more general information on viruses, current alerts, hoaxes etc.

If you know which versions you need, you can go directly to the PC downloads page or the Macintosh downloads page.

Once installed, the software will automatically check for and download new anti-virus definitions daily (assuming an internet connection is present).

How Quickly Can I Get This Service?

How quickly can I get this service? 

The products are available for immediate download and installation.

Support Details & Contact Information

Support Details & Contact Information 

To contact the relevant Service Manager, please do so via the Service Desk:

Email: servicedesk@uis.cam.ac.uk
Tel: 01223 332999
Website

For opening times please see Supported Service Hours

 

Available Service Hours

When is this service available? 

The service runs in the background 24/7.

Supported Service Hours

Supported Service Hours 

The service is supported:

Monday - Friday: 8.30am - 5pm

(excluding UK Bank Holidays and University closures)

Service supplier
UIS