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University IT Service Catalogue

 

Raven Authentication Service

Information For Users Of The Service Catalogue

The University IT Service Catalogue will be decommissioned in the Summer of 2021. This website is no longer being maintained.  

For the most up-to-date information regarding IT Services at the University of Cambridge, please visit:

https://help.uis.cam.ac.uk/service

Raven is the University-wide authentication system for restricted web services such as CamSIS, the MCS, Desktop Services, Moodle, the University Lookup Directory and many other facilities at University, Department or College level.
 
It is operated by University Information services (UIS).  
 
 
 
 
 

Features and Benefits

Features & Benefits 

Raven authentication is a server-based user identification tool that

  • controls access to non-public online resources of the University of Cambridge and affiliated institutions
  • differentiates between access right levels depending on user status (some websites will only be accessible to members of a specific institution, for example).
The authentication takes the form of  a Raven login using a combination of standard UIS identifier (CRSid) in combination with the UIS password
Once a user request to access a particular Raven-protected website has been verified, the authentication remains valid for the duration of the current browsing session.
 
Default options for cookies and session expiry of the Raven login facility can be customized via Raven Account Management settings.

Further information on Raven including a FAQs section is available from the Raven pages of the UIS website.

How Much Does It Cost?

How much does it cost? 

The service is free of charge.

How Do I Get This Service?

How do I get this service? 

Current members of the University and affiliated institutions are provided with a password for the Raven authentication system as part of their UIS account when they arrive. 

Non-members of the University who perform University business for which they need a password for Raven may apply by post, using the application form for UIS resources.

How Quickly Can I Get This Service?

How quickly can I get this service? 

Automated Raven server response to authentication requests is immediate.

Support Details & Contact Information

Support Details & Contact Information 

Requests for technical support with the Raven authentication service should be directed to the UIS service desk:

Email: servicedesk@uis.cam.ac.uk
Tel: 01223 332999

(for opening times, please see Supported Service Hours)

 

Available Service Hours

When is this service available? 

Raven authentication runs 24/7 except for scheduled maintenance downtime.

Supported Service Hours

Supported Service Hours 

Support is available during normal UIS service desk hours:

The service is supported:

Monday - Friday: 8.30am - 5pm

(excluding UK Bank Holidays and University closures)

Service supplier
UIS